FREQUENTLY ASKED QUESTIONS
Everything You Need to Know About Ultima
We’ve gathered some of the most common questions about Ultima and our products.
If you don’t find the answer you need, please get in touch - our team is always happy to help.
Products & Materials
Ultima specialises in High Pressure Laminate (HPL), natural timber veneer panels, PVC (melamine equivalent – Low Pressure Laminate {LPL}), and solid timber battens designed for premium architectural spaces.
HPL is a decorative surface known for its durability, making it ideal for kitchens, bathrooms, and commercial interiors. Veneer is made from real timber, offering the warmth and character of natural wood for a truly premium finish.
HPL is a premium, long-lasting surface suited to high-use areas. LPL has a similar look but is more cost-effective and better suited to lighter-use areas. Because Ultima supplies both, you can select the right option for your project and budget.
Yes — but only specific ranges. Our compact HPL is designed for wet areas such as bathrooms and laundries. Standard veneer or MDF-based products should not be used where there is direct water exposure.
Customisation & Options
Yes, panels can be manufactured or cut to size to meet project requirements. Minimum order quantities may apply for custom runs.
Yes. We can press veneer or HPL onto a range of substrates including MDF, plywood, or saveBOARD, depending on performance needs and budget.
Yes, we offer a range of matching edge tape options to ensure a seamless finish.
Ordering & Lead Times
Lead times depend on whether the item is in stock or made to order. Stock products are usually available quickly, while custom pressing or machining runs may take longer. We’ll confirm expected timelines at the quoting stage.
No, there’s no minimum order. We’re here to support projects of all sizes.
Samples & Support
Yes. We provide free samples for architects, designers, and homeowners so you can check colour, texture, and finish before making a decision.
Yes. Samples are available for architects and designers to assist with specification, and for homeowners to help guide selection.
Absolutely. We provide architects and designers with specification sheets, care and maintenance guides, fire ratings, and warranty information. For end users, our team is available to answer practical questions about care and installation.
Sustainability & Certifications
Our timber veneer is sourced from forests that are responsibly managed according to the Forest Stewardship Council (FSC) standards.
All Ultima high pressure laminates (HPL’s) meet the stringent international GREENGUARD standards for low chemical emissions, specifically volatile organic compounds (VOC’s). This contributes to better indoor air quality and supports a safe and healthy indoor environment
Care, Warranty & Maintenance
Care instructions vary by product, but generally a soft cloth and mild detergent are all that’s needed. Avoid abrasive cleaners or harsh chemicals. Full care and maintenance guides are available for every product.
Yes. All Ultima products are backed by a warranty covering workmanship and material performance. Warranty details are available in our product documentation.
Applications
Absolutely. Our products are used in residential kitchens and bathrooms, as well as in commercial fit-outs, offices, hospitality, and retail environments.
Standard veneer, HPL, and MDF-based products are intended for interior use only. For exterior projects, please contact us for alternative solutions.